Frequently Asked Questions
Everything you need to know about your Bilmuri gear.
When will my Bilmuri merchandise ship?
Most orders are processed within 3-5 business days. Please note that pre-order items have specific shipping timelines listed on their individual product pages.
Do you offer international shipping?
Yes, we ship Bilmuri gear worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.
How should I care for my apparel to ensure it lasts?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry or using a low heat setting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.